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Mona Smith
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Empowering businesses
to overcome challenges and achieve goals through technology solutions is my expertise.
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I take ownership of your toughest obstacles and steer you on the path to success with seamlessly integrated custom solutions tailored to your precise needs.
Let's get you on a path to success.
Using Technology for business value
With 30+ years of hands-on leadership driving unmatched results, I have a knack for turning challenges into triumphs.
Empowering Businesses Through Technology Solutions
Why use me in an industry of behemoths?
Consultant, manager, or leader? No, I'm an owner. With years of hands-on experience in executing successful technical solutions, I take full ownership and drive results with unwavering confidence. From strategy to implementation, I possess the expertise to see projects through to resounding success.
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You'll have complete clarity on who I am, my credentials, and my proven methods. There are no substitutes. When you choose me, you get me—an owner who takes full responsibility.
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As an experienced leader, I have the ability to harness the talents of your team (your employees) while seamlessly integrating external expertise to deliver solutions that yield tangible results. I assume full responsibility for every aspect of project.
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I prioritize securing the approval and support of your employees before implementation, ensuring their full investment in the solution. By establishing a designated point of contact and fostering employee involvement, your staff will not only gain increased confidence but also develop a sense of ownership in the final result. This leads to sustained long-term return on investment (ROI).
When solving challenges for a company, I deeply understand the distinction between processes lacking industry standards and the company's "differentiating factor" that gives them a unique competitive edge. I never compromise a company's "differentiating factor," unlike many other large consulting firms that rely on a "one size fits all" solution approach due to their lack of experience.
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As a seasoned technology consultant, I bring confidence, decisiveness, and extensive experience to the table, setting me apart from large consulting firms. I swiftly identify necessary changes, prevent scope creep, and present valuable data accurately. This prevents budget overruns and missed deadlines that can result from indecisiveness and the acceptance of all changes by low-level analysts.
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Undeniably Different. Undeniable Results.
My Individual Impact
82+
Owned/Lead Technology Project Deliveries
In Delivered Project ROI & Savings Demonstrating the substantial returns generated through my engagements
$100M+
Cities (and counting) worked across the
United States and Europe
62+
Years helping gain businesses value by technology
(Multi-billion dollar corporations, Mid-Sized Companies, and Start-ups)
30+
Years in IT Consulting, Automation, and Software Development
25+
Years in Machine Learning, and Artificial Intelligence
4+
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Nothing in technology really counts unless it builds value for the company.
Why use me in an industry of behemoths?
I
am a tech-savvy visionary who is passionately immersed in the world of technology. With deep technical knowledge, business acumen, hands-on leadership, and a data-driven
mindset, I bring big, bold ideas to life and transform the seemingly impossible into reality. My hands-on approach, unique leadership style, and extensive expertise in technology enable me to hold others accountable and drive urgent results. I excel at solving complex problems through technology, leveraging critical thinking and data analysis, and possess a comprehensive understanding of automation, data analysis, coding, and design. Throughout my career, I have dedicated myself to adding value to businesses and overcoming their challenges using technology, embracing every step of the journey with unwavering passion.
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An experienced and versatile technology veteran with three decades of expertise across diverse areas, I offer more than just specialized knowledge. Confident to step in as a critical member of your team, not just an outsourced function, I am poised to tackle complex business challenges and strategize for the future, leveraging the power of technology. With a comprehensive end-to-end approach, I don't just provide consultation plans but deliver fully developed strategies with seamless execution and implementation, bolstered by data-proven success factors. Click here to learn more about how I can transform your business.
What I do have are a very particular set of skills,
Skills I have acquired over a very long career.
Skills that allow me to 'Own' your business challenge,
And confidently use technology to solve it.
Who can I help
click each box to see how
A Corporation That Knows Its Top Strategic Problems, but Lacks Executives to Own Them
Problem Your corporation is well-run and aware of its top strategic challenges, but no executive wants to take ownership to solve them. This is often due to their busy schedules and lack of experience in tackling such complex problems. Your well-run corporation has identified its top strategic problems, but there is a need for someone to step up and address them.
solution Are you tired of your corporation's top strategic challenges going unsolved? Look no further. I bring the solution to your challenges through the effective use of technology.. With over three decades of experience across multiple technology services, platforms, industries, and cultures, I possess the expertise to tackle any complex technology project with confidence and ownership.. This includes managing numerous vendors, implementing multi-technology solutions, and driving corporate-wide digital transformations.. I offer a unique
A Founder or Venture Capitalist of a Tech Startup Seeks Confidence in Their Biggest Asset
Problem Tech startups often believe they have everything they need to start coding - an initial idea, competitor research, and an offshore software development agency. However, this can result in a big costly mistake without the prior involvement of an expert software engineer. Essential design elements that build a stable foundation and quality code, plus features like prototyping, pilot testing, and UI/UX design can be overlooked, leading to issues that can impact the success of the startup and require costly redesigns.
On the other hand, Venture Capital companies are tasked with investing in tech startups with limited time to bring a software product to market, but need assurance that the software product is of the highest quality and has a strong foundation for future growth.
solution My expertise and personal touch in software design and development can give you the confidence you need in your tech startup's biggest asset. With over 30 years of experience, I offer the "Charted Development Roadmap" process, a tried-and-true method that ensures reliable, stable, efficient, flexible, testable, usable, and maintainable software solutions. From conception to launch, I can guide you through the entire development process, covering all essential elements, including requirements gathering, design, system modeling, testing, workflow management, infrastructure management, and AI integration. Let me help you bring
A Corporate Board Seeks the "Real Story" of a Technology Challenge
Problem In today's rapidly changing business landscape and complex technology environment, it can be challenging for a corporation to make informed decisions about a long-term strategic technology challenge. Different versions of what the real problem is are circulating, making it difficult to find a solution..
solution The "Assessment Analysis Business Case Plan" (AABC Plan) is the solution to your corporation's technology challenges. As an experienced technology leader, I bring a fresh and unbiased perspective to help your corporation navigate the technology landscape. My AABC Plan starts with thoroughly documenting the challenge or strategy goal and engaging the relevant stakeholders to
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CIO with Limited Resources and Executive Partners Hiring Their Own Technology Consultants
Problem As a CIO, your budget is decreasing annually and your executive partners are hiring their own technology consultants to solve their problems, often without informing you .
solution As a CIO, you are facing a unique set of challenges where technology now sits at the heart of the business and powers every aspect of the organization. This is driving your executive partners to seek outside technology help, leaving your IT department without leading technology for your company. It's time to take back control and establish your IT department as a trusted, credible resource for the entire company.
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Who can I help
Technology Expert Partner & Consultant
As a CIO, you have a lot on your plate and may not have the resources to accomplish everything on your own. My service offers short-term, specialized expertise to help you make real progress in a specific area of your organization. Unlike many other providers, I have extensive experience performing the responsibilities and duties of the role, as well as directly assisting CIOs for several decades, fully understand the unique challenges that CIOs face. I can provide tailored solutions to meet your specific needs.
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End to End Technology Solutions
Unlock the full potential of your business with a single-owner, end-to-end solution. I oversee the entire process from start to finish, providing comprehensive hardware, software, development, and business liaison accountability. Collaborating closely with your team, I ensure a tailored solution that drives cost savings, operational efficiency, and employee confidence, delivering high-quality results that exceed your expectations.
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Expert Technology Solutions
I offer an end-to-end technology solution for business challenges and strategic goals. I have hands-on experience in all aspects of a technology solution this allows me to own the entire solution from planning and design to implementation and maintenance. Additionally, focusing on building the capabilities and confidence of the your team in the solution, whether it involves integrating with existing systems or implementing new ones.
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Digital Transformation - Intelligent Automation, AI & ML - Technology Evaluation & Modernization - Supply Chain Systems & Inventory Improvements - Leveraging Technology to Achieve Business Strategy Success
Project Management/ IT staff Augmentation - System Integrations - Leveraging the power of IoT - Technical Merger & Acquisitions Diligence
System Software Development Solutions
​I have extensive experience in all aspects of software development, including building and executing applications, back-end, database, search engineering, internal business platforms, automation, AI models, and other digital products. My hands-on involvement in every dimension of the software development life cycle (SDLC) has honed my expertise. You can trust that the end product will be scalable, viable, and tailored to your unique business needs. I use a combination of culture, technology tools, and proven processes to continuously deliver innovation while reducing complexity and incorporating intelligent automation.
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Data Analysis Solutions
Unlock the potential of one of your company's valuable assets - your data! Allow me to help you "mine your data" and uncover hidden insights and opportunities. Whether you want to make better decisions, streamline operations, save resources, or understand your customers better, I can help. With my expertise in data, I can help you gather, obtain or even generate data if necessary. Then to extract maximum value from your data, I will use it with AI, to transform it into a powerful business asset. Don't let your data go to waste, let me help you find the "gold" within it.
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Need a problem solver for your toughest challenges? I step in as your advocate, leveraging your methodology to deliver tailored solutions that align with your precise requirements. With a diverse range of experience, analytical thinking skills, business acumen, and a unique perspective, I'll guide you towards the path of technology-driven success by demonstrating the value and effectiveness of the chosen solution. I'll show you the right way to succeed with technology, showcasing its potential in solving your challenges before implementation, ensuring confidence and strategic decision-making.
What have I done
Shipping Automation System: delivering accurate, accountable, and efficient shipping.
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$25M+
Savings in Load Adjustment, dock labor savings & damages
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14,900%
Increase in appropriate available data for training, leading to more accurate results than ever before.
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$21M+
Annual
Labor & Cost
savings
72hours
Increase in Data Visible
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34%
Increased sales
22%
Increased traffic
12
months ROI
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Driving outcomes,
not just projects!
A Unique
Direction
My Process
Define the challenges and vision correctly.
Achieve accuracy from the start with my Assessment Analysis Business Case (AABC) Plan. Through thorough discovery, I eliminate translation issues and ensure crucial information is not overlooked. Using a swift and straightforward approach, I document each requirement, its value, and ranking, resulting in a concise executive summary for prompt decision-making.
Develop & Validate the Solution.
Obtain the optimal solution for your company through my innovative and adaptable approach. By leveraging extensive technology knowledge, business acumen, and real data, I ensure precision and validate the solution with your leaders and key users prior to coding or execution. Don't settle for pre-set ways of doing things—trust in my non-biased eyes for a customized solution that works for you.
Implement & Execute the Solution.
With a track record of over 82 successful implementations under my belt and counting, I know how to build a dependable Go-live plan. My approach involves a robust plan with validated resources, strategic steps, built-in contingencies to mitigate risks, and progress tracking with key milestones. Don't risk your company's reputation, customers, and employees—trust in my experience to ensure a successful Go-live.
Data-Driven Business Value Proof and Maintenance & Support.
Don't settle for a technology project that deems success solely upon implementation. Within my 'Well-Developed Plans,' I integrate data-driven success metrics to measure your company's defined criteria for success, incorporating the required data and output into the solution to ensure achievement and provide real data for proof.
What is my Approach?
A Partner that is instantly a member of your team
Easily accessible to your company & all team members
Validation & Risk Mitigation is built into every stage
Building the Right team for Project Success
Attention to detail: no stone left unturned in creating a solution that works for you.
Data isn't just a buzzword to me - it's the foundation of all my projects
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What Other have to say
High-performance turnkey technical project solutions
Regarding Mona Smith. As CIO, I had the perfect positive storm; the go-ahead to deliver far more countless game changing projects than current staff could handle.
I was fortunate to come in contact with Mona Smith and more fortunate that she came on-board as a consulting Sr. Level manager. Mona’s expertise is both wide and deep, a rare find. Mona successfully delivered numerous complex projects on time, on spec and on budget.
Mona also served as a great CIO sounding board. She is my #1 draft pick going forward in future assignments. An awesome talent.
Vyto Razminas. Former CIO, Flowers Foods.
I highly recommend Mona Smith for her exceptional contributions to our organization. Her fearless leadership and unwavering dedication successfully navigated us through a crucial technology rescue mission. Mona's ownership, exceptional problem-solving skills, and execution abilities were vital in overcoming challenges.
She then built and managed our Information Technology Department, during a critical phase while we endured substantial growth and an eventual IPO offering. During which she implemented numerous key systems, managed a multi-million-dollar budget, and was our technology leader for the management team. Mona’s confidence, vision, dedication, unwavering focus, exceptional work ethic, and inspiring leadership played a pivotal role in our journey of enduring enormous growth and becoming publicly listed. She surpassed expectations. We are deeply grateful for Mona's remarkable commitment and invaluable contributions.
Carl Kirkland, Chairman of the board, Kirklands
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